“NOSTRE FONTI PER MIGLIORARE CONTINUAMENTE…..ed evitare di reinventare la ruota!”
suddivisioni in sezioni puramente indicativa

 

QUALITA’ TOTALE,  CERTIFICAZIONI, MIGLIORAMENTO, INNOVAZIONE, MANAGEMENT, STRATEGIA

• -Come costruire la Qualità Totale-Tito Conti
• -Autodiagnosi Organizzativa-Tito Conti
•  Au coeur de l’ISO 9001:2015. Une passerelle vers l’excellence. AFNOR. Bazinet Marc.
•  - Exponential Organisations. Salim Ismail. Il futuro del business mondiale
• How Organisation work. Taking a Holistic Approach to Enterprise Health. Brache Alan      
• Value stream mapping. How to visualize work and align leadership for organizational transformation. Martin      
• Designing matrix Organisations that actually work. Galbraith Jay.    
• Management by policy. How Companies focus their total quality efforts to achieve competitive advantage.. Collins Brendan.      
• Beyond strategic vision: effective corporate action with Hoshin Planning. Coweley Michael
• The execution premium. Linking strategy to operation for competitive advantage. Kaplan Robert S.
• ALIGNMENT. R. Kaplan, D. Norton
• ISO TS 16949:2009 Information Tool and Documentation Model For Auto-Parts Manufacturers. RCGLOBAL
• -Il modello EFQM per l’eccellenza- EFQM
• -La gestione del rischio,  Quadro di riferimento EFQM-EFQM
• -Innovazione, Quadro di riferimento EFQM-EFQM
• -Responsabilità sociale nelle organizzazioni-EFQM
• -Knowledge Management-Quadro di riferimento EFQM-EFQM
• -La Qualità totale –Alberto Galgano
• -Quality Control Handbook-J.M.Juran
• -Integrated Management Systems.  Practical Approach to Trasforming Organisations. H. Lee, S. Shiba, Wood
• -Strategic Management and Business Policy. T. Wheelen, D. Hunger
• -The ASQ  ISO 9000:2000 Handbook-A.Cianfarani, J.Tsiahals, J.West
• -ISO 9000 Quality System Handbook-D.Hoyle
• -ISO 9001:2000 a New Paradigm for Healthcare. Bryce E. Carson, Sr.
• -Integrating ISO 9001:2000 with ISO/TS 16949 and AS 9100. D.H. Stamatis
• -Process Assessment and ISO/IEC 15504. A Reference Book. Han van Loon
• -Process Assessment and Improvement (ISO/IEC 15504). Han van Loon
• -Hotel Management and Operations. Rutherford, O’Fallon
• -Organisation Diagnosis, design and Transformation. Baldrige User’s guide-J. Lathan, J.vinyard
• -Four Practical Revolutions in Management. Systems for creating unique organizational capability. Shoji Shiba , David Walden
• -Breakthrough Management.Shoji Shiba, David Walden
• -Competitive Dominance. Tany
• -Il futuro del management-Gary Hamel
• -25 Strategie per tempi difficili. Gary Hamel
• -Lean Thinking. Come creare valore e bandire gli sprechi. James P. Womack, Daniel T. Jones
• -Che  cos’è la Lean Six Sigma. M.George, D.Rowlands, B.Kastle
• -Lean Six Sigma for service. Michael L. George
• -Lean Production Simplified. Pascal Dennis
• -The Six Sigma Way, Team Fielbook. An Implementation guide for Process improvement Teams. Pande,…. 
• -Creating Lean Culture. Tools to Sustain Lean Conversions. David Mann
• -Managerial Breakthrough. J.M.Juran
• -Breakthrough and Beyond. Juran Institute’s Six Sigma. J. De Feo, W W.Barnard
• -Business Process Management, the third wave. H. Smith, P. Fingar
• -Business Process Management. Spany
• -BPM CBOK version 3.0. Benedict
• -Strategic Management and Information Systems. Robson
• -Competing on Analytics. Harvard Business School prees. Davenport,….
• -ALIGNMENT. R. Kaplan, D. Norton
• -The Discipline of Market Leaders . M.Treacy, Wiersema
• -Guide to the Business Process Management, CBOK. ABPMP Association of BPM Professionals
• -Business Process Management is a team sport. Andrew Spanyi
• -Business Process Benchmarking. Finding and implementing Best Practices.Robert Camp
• -Strategic Management & Information Systems. Wendy Robson
• -Company-Wide Total Quality  Control.  Shigeru Mizuno
• -Business Process Reingeneering.  Revelle, Frigon, Jackson Junior
• -Achieving Supply Chain Excellence Trough Technology. Andersen Consulting
• .Improving Purchase Performance.Russel Syson. Ed. Pitman
• -The Networked Supply Chain. Applying Breakthrough BPM Technology…. Poirier, Ferrara, Hayden, Neal
• -The Management Compass. Steering the Corporation Using Hoshin Planning. Michele L. Bechtell.
• -World Class Manufacturing. The Lessons of Simplicity Applied.  Richard Shonberger
• -Value Nets. Breaking the Supply Chain to Unlock Hidden Profits. D.Bovet, J.Martha Mercer Manag. Consult.
• -Strategic Continuos Process Improvement. Wich Quality Tools to Use and When. G. Plenert, PH.D, CPIM
• -Business Process Change. A guide for Business Managers and Six Sigma Professionals. P. Harmon
• -Designing Organisations to create Value. From Strategy to Structure. Brickley, Smith, Zimmerman, Willet
• -Improving Performance. How to Manage the White Space on the Organisation Chart.  Rummler, Brache
• -More for Less. The Power of Process Management. Andrew Spanyi
• -Competitive Dominance. Beyond Strategic Advantage and Total Quality Management. V.Tang, R.Bauer
• -Untangling Organisational Gridlock. Strategy for Building a Customer Focus. Mechele L. Bechtell
• -Change Management Action Kit.  Colin Rye
• -Mintzberg on Management. Inside our Strange World of Organisations. Henry Mintzberg 
• -Competitive Strategy. Techniques for Analyzing Industries and Competitors. Michael E. Porter
• -The Handbook for Managing Change in Health Care. Chip Caldwell editor, ASQ Health Care Series
• -Ten Types of Innovation. The Discipline of Building Breakthroughs. Larry Keeley
• -Blue Ocean Strategy. How to Create Uncontested Market Space and Make the Competition Irrilevant. Kim..
• - AMA Management Handbook. American Management Association. John J. Hampton Editor
• -Improving R & D Performance, the Juran Way. Al Endres- Juran Institute Pubblictions
• -The Boston Consulting Group on Strategy.Classic concept and New Perspectives. Stern, Deimler
• -CISCO Net Impact. Competitive Advantage from Internet Innovators in Asia Pacific and Japan. Pelling
• -Comunicare nelle organizzazioni. La teoria sistemica della comunicazione nella formazione az. E. Schmidt
• -La totale communication. Joel Gayet.
• -AMA Handbook for Managing Business to Business Marketing Communications. De Bonis, Peterson.
• -The NTL Handbook of Organisation Development. Principles, Practices and Perspectives. Jones,Brazzel Ed
• -Innovazioni nel management sociale . Tendenze di sviluppo, approcci ed esperienze . Ed Franco Angeli
• -Ackoff’s Best. His Classical Writings on Management. Russel L. Ackoff
• -The Saying of SHIGEO SHINGO. Key Strategies for Plant Improvement.
• -The Fifth Discipline. The Art & Practice of the Learning Organisation. Peter M. Senge
• -The Knowledge Management. Building a KM System.  Amrit Tiwana
• -A Practical Guide to Knowledge Acquisition. Scott, Clayton, Gibson.
• -The Fifth Discipline Fieldbook. Peter Senge
• -Comment utiliser le tableau de bord prospectif. Kaplan, Norton
• -Strategy Maps. Converting Intangible Assets Into Tangible Outcomes. Kaplan, Norton
• -Management. Schermerhorn. Wiley
• -Les meilleures pratiques de management.Jean Brilman. Editions d’organisation
• -The Boundaryless Organisation. Breaking The chains of Organisational Structure. Ashkenas, Ulrich, Jick,Kerr
• -Business Process Management. Profiting from Process. Roger T. Burlton
• -The Toyota Way to Continuous Improvement. Liker, Franz
• -The Elegant Solution. Toyota Formula for Mastering Innovation. M.E. MaY  …University of Toyota
• -Toyota Talent. Developing your People, the Toyota Way. Liker, Meier
• -The Toyota Product Development System. Morgan, Uker
• -Principi di Marketing. Kotler, Armstrong. Pearson Prentice Hall
• -Principles of Marketing  (new edition) Kotler, Armstrong.. Pearson Prentice Hall.
• -Blu Ocean Strategy. Kim
• -Marketing per le organizzazioni non profit. La grande scelta strategica.  Koltler, Andreasen. Il sole 24 ore
• -Beyond Strategic Vision: Effective Corporate Action with Hoshin Planning.  Coweley
• -Only the Paranoid Survive.  Grove
• -The Goal. Goldratt
• Qualità un’occasione perduta. Tito Conti
• La Qualità nella storia. Joseph M. Juran
• Hotel Management and Operations. Rutherford, O’Fallon
   

ANALISI SISTEMI , PROGETTAZIONE ORGANIZZATIVA, GESTIONE REQUISITI, MODELLI

• -Organisational Diagnosis: a workbook of Theory and practice. Marvin R. Weisbord
• -Process Mapping, Process Improvement and Process Management. Dan Madison
• -Guide to Organisation Design. Creating high-performing and adaptable enterprises. Naomi Stanford
• -Enterprise Architecture at work: Modelling, Communicatins and Analysis. Lan Khorst
• -Activity Based Management : A comprehensive Implementation Guide. Forrest
• -Activity Based Management For Service Industries, Government Entities, non Profit Org.  Brimson.
• -CMMI (Capability Maturity Model Integration) Guidelines for Process Integration and Product Improvement. M. Chrissis, M. Konrad, S. Shrum
• -CMMI Assessment. Motivating Positive Change. M. Bush, D.Dunaway
• -CMMI for Services. Guidelines for Superior Service E. Forrester, B. Buteau, S. Shrum
• -CMMI, Project Management Success with CMMI. James Persse
• CMMI for development: Guidelines for process integration and product improvement. M. Chrissis
• -People CMM,The People Capability Maturity Model. B.Curtis, W.Hefley, S. Miller
• -Competing by Design. The Power of Organisational Architecture. D.Nadler, M. Tushman
• -Product Leadership- Pathways to Profitable Innovation. Robert Cooper
• -CMMI –ACQ. Guidelines for Improving the Acquisition of Products and Services. B.Gallagher, M.Phillips, K. J.Richter, S.Shrum.
• -Process Improvement Essentials: CMMI, ISO 9001, Six Sigma
• -Supply Chain Excellence. A Handbook for Dramatic Improvement Using the SCOR Model. P. Bolstorff,…
• -Mastering the Requirements Process. S. Robertson, J. Robertson
• -System Requirements Analysis. Jeffrey O. Grady. Academic Press.
• -Requirements Engineering. A good Practice Guide. I.Sommerville, P.Sawyer
• -Structured Analysis and System Specification. Tom De Marco. Yourdon
• -Essential System Analysis. S,Menamin, J. Palmer, foreword by Tom De Marco
• -Introduction to System Analysis and Design: a Structured Approach. P. Kendall
• -The Practical Guide to Structured System Design. M. Page-Jones
• -Strategies for Real-Time System Specification. Hatley, Pirbhai. Foreword by Tom De Marco
• -Process for System Architecture and Requirements Engineering. Hatley, Hrushchka, Pirbhai
• -Structured Design. E. Yourdon, L. Constantine
• -Essentials of System Analysis & Design. Valacich, George, Hoffer
• -Modern Structured Analysis. Edward Yourdon
• -The Unified Modeling Language (UML) User Guide. Booch, Rumbaugh, Jacobson
• - The Rational Unified Process An Introduction. Philippe Kruchten
• -A Practical Guide to SysML. The System Modeling Language. Friedenthal, Moore, Steiner

PROGETTAZIONE SISTEMI , METODI RELATIVI, GESTIONE PROGETTI

• -DESIGN FOR SIX SIGMA, in Technology and Product Development. Creveling, Slutsky, Antis
• -DESIGN FOR SIX SIGMA, a Road map for Product Development. Kai Yang, Basem El-Haik
• Design for Six Sigma. Greg Brue
• -JURAN ON QUALITY BY DESIGN. J.M.Juran
• -Product Development for the Lean Enterprise (Toyota System is four time more productive). M. Kennedy
• -From Concept to Customer. The Practical Guide to integrated Product and Process Development. Revelle
• -Conduire un project de développement. Le management par la valeur. Roland Chanut
• -Developing Products in Half the Time.  P. Smith, D. Reinertsen
• -The PDMA Handbook of New Product Development. K.Kahn editor
• -The PDMA Toolbook  1 for New Product Development. P.Belliveau, A.Griffin, S. Somermeyer
• -The PDMA Toolbook 2 for New Product Development. P. Belliveau, A. Griffin, S. Somermeyer
• -The PDMA Toolbook 3 for New Product Development. A.Griffin, S.Somermeyer
• -The Principles of Design. Nam Pyo Suh
• -AXIOMATIC DESIGN Advances and Applications. Nam Pyo Suh
• -And Suddenly the Inventor Appeared. Triz, the Theory of Inventive Problem Solving. G. Altshuller
• -Simplified TRIZ. New Problem Solving . K. Rantanen, E. Domb
• The AMA Handbook of Project Management. American Management Association. Dinsmore, PMP, Cabanis
• -Product Life Cycle Management. 21^st Century Paradigm for Product Realisation- John Stark. Ed Springer
• -Product Lifecycle Management. Driving Next Generation of Lean Thinking. Michael Grieves.
• -Product Lifecycle Management with SAP. Sap Press.
• -Product Development in the Automotive Industry with SAP. SAP Press
• -Principles of Project Management. Collected Handbooks from the Project Management Institute PMI
• -A Guide to the Project Management Body of Knowledge. PMBOK Guide. PMI
• Organisational Project Management Maturity Model (Opm3). PMI Project Management Institute
• -Building Project Management Centers of Excellence. Bolles, Dennis
• -The Power of Enterprise-wide Project Management. Bolles, Hubbard
• -Effective Software Project Management. Robert Wysocki
• -Configuration Management Principles and Practice. Anne Met Jonassen Hass.  Addison-Wesley
• -Portfolio Management for New Products. Cooper, Edgett, Kleinschmidt
• -System Engineering Management. Benjamin Blanchard
• -Applied Space Systems Engineering, Space Technology Series. Mc Graw Hill
• - System Engineering Deployment. Jeffrey O. Grady
• -System Integration. Jeffrey O. Grady
• -System Synthesis. Product and Process Design. Jeffrey O. Grady
• System Validation and Verification. Jeffrey O. Grady

STRUMENTI METODOLOGICI-ORGANIZZATIVI

• - The Organizational Master Plan Handbook. A Catalyst for Performance Planning and Results. Harington….
• -QFD prendre en compte les besoins du client dans la conception du produit. Yoji Akao
• -The QFD Handbook (Quality Function Deployment) . J. Revelle, J.Moran, C.Cox
• -The QFD Handbook. Revelle
• -Quality Function Deployment. Galgano Associati.
• -Pratique de l’analyse functionelle. R. Tassinari. Dunod
• -Better Designs in the Half the Time. Implementing QFD in America. Bob King, foreword by Yoji Akao
• -Customer Driven Helthcare. QFD for Process Improvement and Cost Reduction. Chaplin, Terninko
• -Root Cause Analysis Handbook.  A Guide to Efficient and Effective Incident Investigation. ABS Consulting
• -Failure Reporting Analysis and Corrective Action System (Fracas) Application Guidelines. RAC
• -The Thinker’s Toolkit. 14 Powerful Techinques for Problem Solving. Morgan D. Jones
• -Effective Competency Modeling & Reporting. Kennet Carlton Cooper
• -Gestion des competences et Knowledge Management. Dupuich-Rabasse.
• -Le management des connaissances. Knowledge Management. Jean-Yves Buck
• -World Class Quality. Using Design of Experiments to Make It Happen.K.R.Bhote
• -Statistics for Six Sigma Made Easy. Warren Brussee
• -Use Case Modeling. K. Bittner, L. Spence
• -Writing Effective Use Cases. Cockburn,Highsmith
• -5S for Operators. 5 Pillars of the Visual Workplace. Productivity Press
• -Produttività dalla semplicità applicando il metodo delle 5 S nei repasrti produttivi e uffici. JMA Angeli
• -The Six Sigma Handbook. A Complete Guide for Green Belts, Black Belts,…. Manasgers, T. Pyzdek
• -Six Sigma Fundamentals. A Complete Guide to System, Methods and Tools.   D.H. Stamatis
• -Le traitement de l’information dans l’entreprise. J.C.Martin.
• -Key Performance Indicators. Developing and Using Winning KPI’s. David Parmenter
• -Six Sigma Business Scorecard. Praveen Gupta

CORPI DI CONOSCENZA PER TEMI  SPECIFICI

• -Introduction to Health and Safety at Work. Nebosh. Hughes, Ferret
• -Codice della Sicurezza sul Lavoro. Ernesto Irace. Ed I nuova giuridica
• -ABC Sicurezza sul lavoro.Schede tematiche sul nuovo TU DL 81. Paola Antoniotti.Ed Sistemi Editoriali
• -Formulario del Lavoro. Contratti, Sicurezza e Privacy. C. Russo, L.Carbone. Ed UTET Giuridica
• -Informatica giuridica. Privacy, sicurezza informatica, computer forensics e investigazioni digitali. Ziccardi.
• . Developing an Effective Safety Culture. A leadership Approach.   J..E. Roughton, J.J.Mercurio. BH
• -The Behavior-Based Safety Process. Krause, Hidley, …
• -Employee-Driven Systems for Safe Behavior. Integrating Behavioral & Statistical Methodologies. Krause
• -The Behavior-Based Safety Process. Managing Involvement for an Injury-Free Culture. 2 edition. Krause
• -Privacy ed ispezioni:requisiti, modalità, esempi. A. Biasotti. EPC libri
• -Privacy per le imprese. Manuale operativo e formulario. Interpreta
• -Protezione delle informazioni:privacy e sicurezza. F.Di Resta. Ed Giappichelli
• -CISSP: All in One. Complete Coverage… Shon Harris. Mc Graw Hill
• -FMEA Failure Mode Effect Analysis: Fmea from Theory to Execution. Stamatis. ASQ
• -VDA:System Fmea. Quality Management in the Automobile Industry.
• -Project Risk Management. Well-Stam, Lindenaar, Kinderen, van den Bunt. 
• -Continuous Risk Management Guidebook. Carnegie Mellon University SEI.
• -Managing Risk. Methods for Software Systems Development.  Elaine M. Hall. SEI Series
• -Risk Management Handbook for Health Care Organisations. Roberta Carrol Editor.
• -10 clés pour réussir sa certification QSE. ISO 9001:2008, ISO 14001:2004. OSHAS 18001:2007. Afnor
• -ITIL Les meilleures pratiques de gestion d’un Service Informatique. C. Noirault.Eni.
• -Documenting Software Architectures.Views and Beyond. Clements, Bachmann, Garlan…..SEI
• -Processus d’ingégnerie du logiciel. Méthodes et qualité. C.Pinet. Pearson Education
• -IT Governance. A Manager’s Guide to Data Security and ISO 27001/ISO 27002. Calder, Watkins
• -Best Practices in Information Technology. J.W. Cortada
• -The Handbook of Security. Edited by Martin Gill
• -Contemporary Security Management. John J. Fay.BH
• -Risk Analysis and the Security Srvey . J. F. Broder,CPP.BH
• -Security Risk Assessment and Management. Biringer, Matalucci, O’Connor.Wiley
• -The HACCP Food Safety Manual. J.Loken,CFE
• -De l’HACCP à l’ISO 22000. Management de la sécurité des aliments
• -ENERGY MANAGEMENT HANDBOOK. Wayne C. Turner. Yhe Fairmont Press.
• -Inside Energy. Developing and Managing an ISO 50001 Energy Management System. Eccleston,….CRC Press
• -Applied Industrial Energy and Environmental Management. Morvay, Gvozdenac